Introduction
TickTick ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, process, and protect your information when you use our task management application and related services.
Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Account information (name, email address, password)
- Profile information (preferences, settings)
- Task and project data you create within the application
- Communication data when you contact our support team
Automatically Collected Information
When you use our services, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (features used, time spent, interaction patterns)
- Performance data to improve our service quality
How We Use Your Information
We use the collected information for the following purposes:
- Providing and maintaining our task management services
- Processing transactions and managing your account
- Personalizing your experience and improving our features
- Communicating with you about updates, support, and promotional offers
- Analyzing usage patterns to enhance our application
- Ensuring security and preventing fraud or abuse
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- With your explicit consent
- To trusted service providers who assist in operating our services
- When required by law or to protect our legal rights
- In connection with a business transfer or merger
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection practices
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access to your personal information we hold
- Correction of inaccurate or incomplete data
- Deletion of your personal information
- Restriction of processing in certain circumstances
- Data portability
- Withdrawal of consent for processing
Contact Information
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
📧 Contact Details
Email: [email protected]
Phone: +1 (415) 891-2357
Address: 2847 Market Street, San Francisco, CA 94114, United States